77abcd Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") applies to users ("you", "user") of the 77abcd ("we", "us", "77abcd") platform. This Policy describes what information we collect, why we collect it, and how we use it when you visit our website https://77abcd.lat, create an account, play games, or use our services.

By using our platform, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us.

This Policy should be read together with our Terms and Conditions. Both documents together form the complete legal framework governing your relationship with the 77abcd platform.

2 Information We Collect

We collect the following types of information to provide uninterrupted and secure services on the 77abcd platform:

2.1 Information You Provide Directly

Information you give us yourself, such as:

• Full name and date of birth (for age verification — only those aged 21 and above may register)
• Mobile number and email address
• Password (stored in encrypted form — we can never see your plain-text password)
• Payment details such as your bKash, Nagad, Rocket, or Upay number
• Documents submitted for identity verification (national ID card or passport details)
• Information provided when contacting our support team

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically, such as:

• IP address and device type (mobile, tablet, desktop)
• Browser and operating system information
• Login and logout times (according to Bangladesh Standard Time, UTC+6)
• Your activity on the platform — which pages you visited and how long you stayed
• Gaming history, deposit and withdrawal records
• Information collected through cookies and similar tracking technologies

2.3 Third-Party Information

We may receive limited information from payment providers (such as bKash, Nagad, or banks) and fraud prevention service providers to verify your identity and transactions.

3 How We Use Your Information

We use your information for the following lawful purposes:

• Account Management: Completing registration, verifying identity, and keeping your account secure.
• Service Delivery: Game access, processing deposits and withdrawals, and providing bonuses.
• Customer Support: Resolving your queries and complaints.
• Security and Fraud Prevention: Detecting and preventing account misuse and fraudulent activity.
• Responsible Gaming: Monitoring your gaming behaviour and providing assistance when needed.
• Legal Compliance: Complying with applicable laws and regulations.
• Service Improvement: Improving platform performance and user experience.
• Communications: Sending important updates, security notices, and service-related information.

We do not share your information with third parties for marketing or promotional purposes without your explicit consent.

4 Sharing and Disclosure of Information

77abcd does not sell your personal information. However, information may be shared in the following specific circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), game operations, and technical infrastructure management. These partners receive only the minimum information necessary to provide the specified service and operate under strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from investigating authorities, or applicable legal requirements.

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred. You will be notified in advance if such a situation arises.

4.4 With Your Consent

Your explicit consent will be obtained before sharing information for any reason other than those listed above.

5 Data Security Measures

77abcd maintains industry-standard technical and organisational measures to protect your personal information:

• SSL Encryption: All data transmission between the platform and users is encrypted using SSL/TLS technology.
• Password Hashing: Your password is never stored directly — only strong hashing algorithms are used.
• Access Controls: Only authorised staff can view information on a need-to-know basis.
• Regular Security Reviews: Our security measures are regularly tested and updated.
• Two-Factor Verification: Additional verification is required for account login and important changes.
• Fair Play and Integrity: All games are operated by random number generators — there is no possibility of manipulation.

However, no data transmission over the internet can be guaranteed to be completely secure. While we take every precaution, we also ask that you remain vigilant in keeping your account details secure.

6 Cookies and Tracking Technologies

Our platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve platform functionality.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and security — disabling these will prevent the platform from functioning properly.
• Functional Cookies: For remembering your preferences and settings.
• Analytics Cookies: To understand which parts of the platform are used most and to improve the service.

6.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, disabling some cookies may limit certain platform functionality.

7 Data Retention Period

We retain your personal information only for as long as necessary or as required by legal obligations. Different retention periods apply to different types of information:

• Account Information: For as long as the account is active and for the applicable legal period after it is closed.
• Financial Transaction Records: For the period specified under applicable financial laws and regulations.
• Customer Support Communications: For a reasonable period after the relevant issue is resolved.
• Analytics Data: In aggregated form and only until individuals can no longer be identified.

Once the specified period has passed, your information will be securely deleted or transformed so that individuals can no longer be identified.

8 Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though this may not be fully possible where legal obligations apply).
• Right to Restrict Processing: The right to request that the use of your information be limited in certain cases.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Portability: The right to request your information in a structured, commonly used format.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

9 Protection of Minors

77abcd is an age-restricted platform. Our services are for those aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

Age is verified at the time of registration and we may request proof of identity at any time. If we become aware that a minor has registered, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian suspects their child is using our platform, please contact us.

10 International Data Transfers

Our servers and technical infrastructure may be located in various countries. Your information may be transferred outside of Bangladesh. In such cases, we ensure that the protection of your information is maintained to the standards described in this Policy.

All third parties with whom we share information operate under the necessary data protection agreements and ensure secure data handling.

11 Third-Party Links and Services

Our platform may include payment gateway and game provider services. These third-party organisations have their own privacy policies which are outside our control. We recommend that you read their privacy policies before using these services.

77abcd is not responsible for the privacy practices of third parties.

12 Changes to This Policy

We may update this Privacy Policy from time to time due to business requirements or legal changes. When changes are made:

• The new version will be published on this page and the "Last Updated" date will change.
• For significant changes, we will notify you by email or through the platform.
• Continued use of the platform after changes are made will be considered as your agreement to the new policy.

We recommend that you visit this page regularly and stay updated on changes to the policy.

13 Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

For requests related to exercising your data protection rights, we will take the necessary steps after verifying your identity. For more information, see our FAQ page and Responsible Gaming page.